Sheraton Milan Malpensa Airport Hotel & Conference Centre is uniquely positioned with direct access to Terminal 1 of Malpensa Airport. It offers a modern architectural concept with spacious accommodations and a wide range of amenities. As one of the biggest conference centers in Italy, it caters to both business and leisure travelers. The hotel is approximately 40 minutes from Milan city center and stunning tourist spots like Isola Madre and Isola Bella.
Location
Located just 0.5 miles from Malpensa Airport, the hotel offers easy access to transportation options, including shuttles to Milan Central Railway Station. It is also a short drive from major exhibition centers like Rho Fiera Milano. Nearby attractions include the picturesque islands of Isola Madre and Isole di Brissago, providing guests with opportunities for exploration and leisure.
Rooms
The hotel features 437 soundproofed rooms, including 58 Club rooms and 21 suites, designed for comfort and functionality. Each room is equipped with Sheraton Sweet Sleeper beds, air conditioning, and a flat-screen TV. Suites provide extra space and luxury, including a separate living area and a modern marble bathroom. Club Room guests have exclusive access to the Sheraton Club Lounge, which offers complimentary snacks and beverages throughout the day.
Eat & Drink
Il Canneto Restaurant serves fine Italian cuisine in a sophisticated environment filled with natural light. The Monterosa Bar offers a diverse menu of food and drinks, including a limited late-night menu. A Mediterranean option is available for lunch and dinner at the bar. Guests can also enjoy in-room dining facilitated by a mobile app for convenience.
Leisure & Business
The Shine Spa spans 11 ft², featuring an indoor pool and a 24-hour fitness center to support wellness. With up to 30 soundproof meeting rooms, the hotel accommodates events for up to 1,100 attendees. Business guests benefit from an experienced staff ready to assist with innovative meeting proposals and an upscale environment for networking.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Museo d'Arte Religiosa Padre Augusto Mozzetti di Oleggio
4.1
mi
Chiesa dei SS Pietro e Paolo
4.3
mi
Nearby
Airport
Malpensa Airport
400 ft
Restaurants
Il Canneto allo Sheraton
2800 ft
Malpensa Airport Terminal 1
Rossopomodoro
2800 ft
Malpensa Airport - Terminal 1 Mezzanine Floor - Check in
Venchi - Cioccolato e Gelato
3700 ft
Aeroporto Malpensa T1 Partenze Schengen
Sky Lounge
3600 ft
Milan Malpensa Airport
Chef kitchen
3300 ft
Areoporto Malpensa
Harry's bar
3300 ft
Malpensa airport terminal 1
Wagamama
3300 ft
Aeroporto Malpensa Air Terminal 1 Area imbarchi
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
great location
clean
lack of amenities
frustrated service
7.2/10
Very good
Rooms
7.2
Location
8.1
Service
6.5
Dining
6.3
Guest reviews
7.2/10
based on 25 reviews
4/5
based on 3097 reviews
8.6
8.6/10based on 11634 reviews
#1 of 1 hotels in Ferno based on Tripadvisor
Steven
United States of America,
May
2024
8.2/10
The hotel is conveniently located near Milan's Malpensa airport, making it great for travelers with early morning flights. The service was friendly with standout staff like Alessandro. However, the dining options were on the expensive side. The rooms were comfortable despite being a bit far from the elevator.
Rooms
8.0
The room was nice with a comfortable bed, but it was a long walk from the elevator due to height restrictions at the airport.
Service
9.0
The service was extremely friendly and helpful, especially Alessandro.
Location
9.0
The location is excellent, right next to Terminal 1 at Milan's Malpensa airport with convenient access to car rental companies.
Dining
7.0
The dining options were on the expensive side, and the omelette had canned mushrooms which was a letdown.
Facilities
8.0
The hotel has great facilities for a short airport stay.
George
United Kingdom,
March
2024
6.8/10
My stay at the hotel was very comfortable overall. The room was nice, but the smoking room was quite expensive. The view from the room was lovely. The service was top-notch, especially during check-in, where I was pleasantly surprised with an upgrade. However, there were some issues with room keys and dark rooms initially. The location is convenient for airport travelers but can get hot due to sunlight. The dining options were decent but could use improvement in variety.
Rooms
7.0
The room was comfortable and had a nice view.
Service
8.0
The service was excellent, especially during check-in and restaurant recommendation.
Location
6.0
The hotel's location is convenient for airport travelers, but it can get hot due to sunlight
Dining
6.0
The dining options were sufficient but could be more varied.
Facilities
7.0
The hotel facilities are adequate for a comfortable stay.
Troy
United States of America,
February
2024
7.8/10
My stay at the hotel was fantastic! The rooms were incredibly clean and modern, and the staff was so well-mannered. It was more than adequate for my one-night stopover. However, the service at the reception, though helpful with directions, felt a bit impersonal. The location in the International Terminal of the airport was terrific for convenience, but it may not be ideal for a longer stay.
Rooms
9.0
The rooms, including the light supper and breakfast, were incredibly clean and modern. I was pleasantly surprised to find complimentary slippers, Q tips, and a shower cap. It was a comfortable stay for a short stopover.
Service
7.0
The service at the reception was very helpful with directions and information, but it lacked a personal touch. However, the laundry service was efficient and convenient.
Location
8.0
The hotel location in the International Terminal of the airport was convenient for a quick stay before or after a flight. The check-in staff were excellent, but the hotel being at the very end may not be suitable for long-term stays.
Dining
8.0
The dining options, especially the freshly made omelettes, were very good. The breakfast offered a variety of fruits and green choices, but overall it was good without anything extraordinary.
Facilities
7.0
The facilities were adequate for a short stay. Though nothing stood out, the basic amenities were provided, making it a comfortable experience.
David
United Kingdom,
February
2024
8.0/10
The hotel offers a premium experience with spacious rooms, extremely comfortable amenities, and a very quiet atmosphere. The location is ideal for those traveling through Terminal 1 and offers easy access to Milan via train. The dining options are exceptional, but there are some aspects that can be improved in terms of service. Overall, a great choice for a convenient stay near Malpensa T1.
Rooms
9.0
The rooms were great, larger than typical Italian rooms, with free wifi and extremely comfortable amenities.
Service
7.0
The staff was really nice and helpful, despite a small delay in serving meals.
Location
8.0
The hotel is conveniently located next to Malpensa T1, perfect for those traveling through the airport.
Dining
8.0
The dining experience was exceptional, although there were some issues with service speed.
Facilities
8.0
Facilities were well-maintained and added to the overall convenience of the stay.
Laura
United Kingdom,
February
2024
6.8/10
The hotel is perfect if you want to spend your last night in Milan near the airport, as it's located right next to Malpensa Airport. The rooms are spacious and comfortable with most amenities, though the strong sewage smell was a downside. The service was a mix of helpfulness and disorganization. The location is fantastic for travelers relying on the train for airport access. Dining options could be improved with fresher offerings, and the facilities are decent.
Rooms
7.0
The rooms were big, had most necessary amenities, and the air conditioning worked well, but the strong sewage smell was off-putting.
Service
5.0
The service was a mix of helpfulness and disorganization.
Location
9.0
The location is perfect for those needing quick access to Malpensa Airport via train, just steps away from the station.
Dining
6.0
The dining experience could use fresher options to enhance the overall quality.
Facilities
7.0
Decent facilities available.
Samantha
United Kingdom,
January
2024
7.2/10
Being more than 300 steps away from reception and the restaurant can be tiring if you're looking for convenience, but the hotel offers a quiet, clean, and comfy stay directly connected to the terminal, making it perfect for early flights. The room's lock fault and lack of some amenities like a bathtub, desk, and luggage rack can be a downside for a leisurely stay.
Rooms
7.0
The lock fault and missing amenities like a bathtub and desk made the room somewhat disappointing, but it was clean and comfortable overall.
Service
6.0
While the advertised wellness center being at an extra cost could be clearer, the staff showed some frustration, especially with the juicer issue. However, laundry service was efficient.
Location
8.0
The hotel's proximity to the train line and terminal is excellent for travelers with early flights, but being at the end of an isolated hallway might feel a bit unnerving.
Dining
7.0
The dining experience was good with the option for made-to-order egg dishes and a variety of salads, but it could be on the pricier side.
Facilities
8.0
The hotel offered a lounge with a good selection, despite some issues, and the juicer was a nice touch.
great location
lack of amenities
George
United Kingdom,
January
2024
6.8/10
The hotel had spacious rooms, perfect for easy access to the airport, though some facilities were closed during my stay. The service was efficient in meeting urgent needs but lacked a professional attitude at the front desk. The location was convenient for flights out, right next door to Terminal 1. The dining experience had its ups and downs, with good options but a bit on the pricey side. Overall, a functional hotel with room for improvement.
Rooms
7.0
The rooms were great and handy for airport, providing ample space, though some facilities were shut during my stay requiring a bit of walking to reach.
Service
6.0
The staff did everything possible to expedite and accommodate my urgent needs; however, there was a lack of professionalism at the front desk.
Location
8.0
The location was great for flights out, being right next door to Terminal 1; however, it was at the very end of the hotel.
Dining
7.0
The dining experience was good but a bit pricy, with the Mediterranean dishes being exceptional.
Facilities
6.0
The hotel facilities were adequate, though some areas could use improvement.
Richard
United Kingdom,
December
2023
7.0/10
The hotel is a great spot for catching an early flight, reducing travel stress. While the service was unorganized with a chaotic check-in and unnecessary charges, the location right in the airport is perfect. The dining was good despite some communication issues about meal times.
Rooms
8.0
The long walk to the room was tiring after a journey, but the bed was fantastic with all necessary amenities.
Service
5.0
The check-in process was chaotic and there were unnecessary charges, but the laundry service was efficient.
Location
9.0
Being inside the airport is perfect for an early flight, making travel convenient.
Dining
7.0
Despite issues about breakfast timings and communication, the dining experience overall was good.
Facilities
6.0
The hotel lacks organization in service but provides necessary facilities for a convenient stay.
Barry
United Kingdom,
December
2023
6.6/10
The hotel is convenient for travelers working in Milan as it's just across the airport and train station to the city. The location significantly reduces travel stress before flights, especially for early morning departures. The facilities were sufficient for a short stay, but some service aspects could be improved.
Rooms
7.0
The room was spacious and well-appointed, but the provided bedding was too thick for comfortable sleep during the season. The walk to the lifts and reception felt quite long.
Service
6.0
The staff were friendly and willing to chat with customers despite busy periods. However, some interactions came across as condescending and cold.
Location
9.0
The location was superb, right across the airport and train station to Milan. Perfect for those with early flights, reducing travel stress before departure.
Dining
5.0
The dining options were sufficient but overpriced. It would be better if breakfast closed at a later time.
Facilities
6.0
The facilities met basic needs but could do with some improvements to enhance the overall guest experience.
Charlotte
United Kingdom,
November
2023
7.4/10
The hotel is conveniently located in Milano Malpensa Airport, making it perfect for catching early flights. The rooms were comfortable but in need of maintenance. The service was exceptional, with multilingual staff exceeding expectations, although there was an issue with the booking for children. Dining options were good but maybe overpriced, and the lack of service was noted. Overall, a convenient stay with some room for improvement.
Rooms
7.0
My room was comfortable and warm, but it needed some maintenance and paint retouches on the furniture.
Service
9.0
The staff was never too busy to answer any questions and went above and beyond, except for a minor issue with children's booking.
Location
8.0
The hotel's location inside the airport was very convenient for early flights with very comfortable and quiet rooms.
Dining
6.0
The dining experience was decent, but the prices might not match the service level observed. There was a noted lack of service in certain areas.
Facilities
7.0
The facilities offered were satisfactory, catering to basic needs.
Georgina
United Kingdom,
November
2023
8.2/10
I had a pleasant stay at the hotel, which was nice, clean, and conveniently located at the airport. The rooms were quiet, comfortable, and soundproofed from airport-related noise. The service was professional and welcoming, with a wonderful dining experience. The location was excellent for flights and car hire, although some signage could be improved. The dining was nice, and the facilities were good overall.
Rooms
8.0
The rooms were quiet, comfortable, and very pleasant for a good night's rest.
Service
9.0
The staff were all very helpful and friendly.
Location
9.0
The hotel's location was excellent for flights and car hire, very convenient for travelers.
Dining
7.0
The dining experience was nice, with a good selection of dishes.
Facilities
8.0
The facilities provided everything needed for a comfortable stay.
Christopher
United Kingdom,
October
2023
5.0/10
The hotel was quite disappointing. The room's soundproofing was nonexistent; I could hear everything from the neighboring room, making it feel like they were right there with me. Despite my request for a room close to the elevator during booking, it ended up being far away. The smell of smoke was pervasive, and for the price I paid, it simply wasn't worth it. On the positive side, the room was a bit closer than expected.
Rooms
5.0
The room lacked soundproofing, and I could hear everything from neighboring guests. It was also far from the elevator and had a lingering smoke smell. The value for money was not satisfactory.
Service
5.0
The service was a mix. While they missed my breakfast reservation, they were accommodating with other requests. However, the rude behavior during checkout and confusion over payment did not leave a good impression.
Location
7.0
The location was convenient for travelers with early flights, being right in front of the airport terminal. However, the isolated hallway leading to the hotel raised some safety concerns.
Dining
5.0
The dining experience seemed overpriced for the quality offered. However, to my surprise, fresh orange juice was included, which was a nice touch.
Facilities
6.0
Jennifer
United States of America,
October
2023
5.8/10
The hotel may have its perks like being really close to the airport, but do keep in mind that the rooms could use a bit of freshening up with that persistent smoking smell hanging in the air. The service was nothing to rave about, felt like I was just another customer passing through. However, the convenience of the location can't be beaten.
Rooms
6.0
The smoking smell in the rooms was quite overwhelming sometimes, and the layout was surprisingly closer than expected, around 20 meters closer. Despite that, the room was prepared for three of us, which was a plus.
Service
5.0
The service was lacking that extra touch, felt like the staff was just going through the motions. It was a bit disappointing to be treated like just a number, almost like being in a supermarket or a budget hotel. We opted to have dinner in our room to avoid the disinterested restaurant staff.
Location
8.0
The location, however, was on point for catching that early flight back home. Being connected to Milan Malpensa Airport was a big plus, especially for family arrivals. The hotel's proximity to the train station for the Malpensa Express made traveling into Milan city center a breeze.
Dining
5.0
Dining options were a bit limited, with dinner only starting at half past 6, and the pricing didn't quite match the quality. The fresh fish was a decent option, but overall, it was overpriced for what was offered.
Facilities
6.0
Facilities were basic, didn't stand out much but served their purpose. The hotel seemed to lack that extra touch that would make the stay more memorable.
Convenient Location
Lackluster Service
William
United States of America,
October
2023
7.6/10
My stay at the hotel was overall pleasant. The rooms were spacious, clean, and quiet, equipped with all necessary amenities, including an electric kettle and comfortable beds. Initially, it was a bit challenging to bring all my luggage up to the room, but after voicing my concern, the manager apologized and addressed the issue. The location was perfect for my early family arrival at Milan Airport, right by the shuttle train exit. The dining experience was a bit overpriced, but the service was pleasant and accommodating.
Rooms
8.0
The rooms were spacious, clean, and quiet with all necessary amenities.
Service
7.0
The service was pleasant, and the staff was accommodating after my initial concerns.
Location
9.0
The location was excellent, especially for early morning flights and convenient access to Milan.
Dining
6.0
The dining options were overpriced, but the service was helpful and accommodating.
Facilities
8.0
The hotel had all necessary facilities to make my stay comfortable.
Gary
United Kingdom,
August
2023
5.6/10
I had a mixed experience at this hotel. The rooms were spacious and well-equipped, offering a relaxing bath after weeks of travel. However, we encountered issues with cleanliness and unprofessional behavior among staff members.
Rooms
7.0
The rooms were spacious and well equipped with a welcome full-size bath for relaxation.
Service
5.0
The service was inconsistent, with issues like being directed to unclean rooms and unprofessional behavior.
Location
6.0
The location was convenient for a short stay near Malpensa Airport but lacked adequate air conditioning, leading to discomfort.
Dining
5.0
The dining options were sufficient but underwhelming, with poor quality overall.
Facilities
6.0
The hotel lacked some essential facilities for a comfortable stay.
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